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Head of Digital Operations


Job description

Alexbank is looking for digital operations managers to work under the Back Office area & handling the below responsibilities :

  • Handling the Operational digitalized transformation.
  • Handling the revision of E- Wallet on Mob Pay System and Activation of the service from the customers.
  • Managing for all card settlement operations.
  • Oversee

    the card production process (data entry, embossing, delivery).
  • Managing card complaint issues and provide guidance and resolution to the customer care function.
  • Supporting business new electronic products.

Qualifications & Experience :

  • Minimum 7 years’ Banking experience.  
  • Full Knowledge of CRM , card operation and aware of the digital products .
 


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